FAQ’s
Where Does Winngur Deliver?
Right now, we’re serving selected cities across Canada and the USA, and we’re growing fast! Whether you’re in Toronto or Texas, we’re working hard to reach your doorstep soon. Our team is expanding regional and global operations simultaneously. So hang tight, Winngur might be knocking at your door before you know it!
What If My Order Isn’t Delivered?
No worries, we’ve got your back! If your order doesn’t show up, just reach out via the Winngur app or email us at support@winngur.com. Our support team is quick, friendly, and committed to resolving issues fast. We promise to investigate and fix the problem ASAP, so you’re never left hungry.
Are Your Products Fresh and Hygienic?
Absolutely — we take hygiene very seriously. All our Vendor follow strict cleanliness standards, food safety protocols, and regular quality checks. From clean hands to sanitized surfaces, everything is monitored. Freshness is non-negotiable, because you deserve the best with every bite.
Do You Charge Delivery Fees?
We keep things transparent and fair. Delivery fees depend on how far you are from the restaurant and your order total. We do our best to keep costs low and never add hidden charges. You’ll always see the full cost upfront before you place an order.